FAQs

Quality & Materials

What are snuzie products made from?

snuzie bedding is crafted from 100% GOTS-certified organic cotton, chosen for its softness, breathability, and durability. Our waterproof fitted sheets and pillowcases feature a discreet TPU underlayer, offering reliable protection while remaining gentle, quiet, and comfortable.

What makes snuzie fitted sheets and pillowcases waterproof?

A thin, flexible TPU waterproof layer is bonded beneath the organic cotton surface. It protects mattresses and pillows from spills and accidents without crinkling, overheating, or compromising comfort.

Are snuzie products safe for sensitive skin?

Yes. Our products are hypoallergenic, breathable, and free from harmful chemicals. Our certifications ensure they’re kind to delicate skin and suitable for everyday use.

Shipping & Returns

What are your delivery times?

We strive to deliver your order as quickly as possible.

  • Lebanon: 2–3 business days 

Please note that delivery times are estimates and may vary during holidays, weekends, or due to carrier delays. We appreciate your patience and understanding.

How do I return an item?

We accept returns within 30 days of purchase for items that are unused, unwashed, and in their original packaging.

For complete details, please refer to our Returns & Exchanges Policy.

What if my item is faulty or arrives damaged?

We're sorry to hear that.

Please contact us via email or WhatsApp with your order number and a photo of the issue. Our team will review your request and arrange a replacement or provide the best possible solution as quickly as possible.

Questions, feedback, or just saying hello. We’re here for it.

Don't be shy! Contact us and we'll get back as soon as possible